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    Help Center

    Frequently Asked Questions

    Shipping & Delivery

    Do you ship worldwide?

    Do you ship to a PO Box or a military address?

    What are the shipping fees?

    How do I get free shipping?

    Will I be charged customs and import tax?

    Why are batteries restricted outside of North America?


    When will my order be shipped?

    Can I track my order?

    Can I cancel or change my order?

    Warranty & Returns

    What does your warranty cover?

    What is your return policy?

    Shopping & Payment

    What currency can I use?

    How can I pay for my order?

    Are my payment details secure?

    Do you offer any promotions?

    Technical Questions

    Are Gemini Lights products waterproof?

    Can I charge my battery overnight?

    How do I sync my wireless remote?

    How do I sync multiple lights with one wireless remote?

    How do I prevent interference from other remotes?