Customer Feedback

Here is what some of our customers have said about us and our products. We would love to hear back from you so please submit your own review.
You can also view other published reviews written by online magazines, such as BikeRadar, NSMB.com, International Mountain Bike Magazine and more.

Dale (Campbell River, USA)

I bought one of your Olympia headlamps... and I have to say it's quite the light. It sure pumps out the lumens. My night riding buddies were quite impressed, and now one of the guys has just ordered the same light for himself! I was riding the trail right behind him the other night, and when both of his Magicshines conked out he wasn't even aware of it until we stopped to fix a flat. I (also) discoverd that I could mount the light directly to a bridge between two vents on my Giro helmet, so I don't even need the supplied mount strapped on... it's very low profile.

Luc K. (Squamish, CANADA)

I have the Duo for my helmet and the Olympia for the bars of my mountain and trials bikes. I love the setup. Even at high speed I have plenty of light and in the tight trails there is loads of light with just the Duo turned on. Fantastic fit and finish. HIghly recommended. Great product.

Steve H. (White Bear Lake, USA)

I ordered an early model Xera to use as a work light during a fire restoration project at a manufacturing plant. Soot covered everything in the plant and literally sucked the light out of every ordinary flashlight or headlight that I tried. Your online photos were right on and gave me an excellent idea of how the Xera would perform for my somewhat unique application. I ordered and "hot glued" one of your helmet straps to my hard hat and the results have been spectacular. Not only do I now have excellent task lighting, I also have both hands free for work rather than holding onto my flash. It is probably the most valuable tool I have purchased in the past year or two. I get an honest 4 1/2 hours of light from the standard battery pack at medium setting and it typically recharges while I am in route between jobs. Overall, a great product and good value.

Bruce (Kelowna, CANADA)

I bought the Titan 2 years ago. Have used it on too few night mountain bike rides, but several commuting days. What can I say but WOW! If you need more light than this throws your ride must have a motor. Compared to my Jeep Grand Cherokee's lights I would say the Titan is easily 1/2 way between high and low beams. The beam is perfect, clean spot with equally clean halo for peripheral views. Mixed use between factory high and low (30% and 60% of run time) nets me close to 14 hrs between charges. I have and old BLT 15w halogen system (bars and head) and the low beam out shines both of those combined. Price, durabilty, battery life, ease of set up. Ordering the Xera next, what more praise can I give.

Mark (Brighton, USA)

I have been using the Olympia on my road bike 5 days a week for 7 months straight and was so impressed by it's performance that I purchased a second one as a backup. The light's beam pattern is constrained enough by the optics that I can shine about 1000 lumens on the road and not bother oncoming traffic. I previously used a Magicshine 808E but oncoming cars would flash their highbeams if I ran that light on high, which was nowhere near 1000 lumens. I also previously tried several flashlights mounted to the road bike bars such as (Ultrafire 501B, Fenix TK11, Dereelight CL1H, Surefire U2, but none of these were ideal. Your Olympia light's programability is so easy to use I can redo brightness levels while riding. Thanks for such a great product at a reasonable price.

Simon (Bournemouth, UK)

I wanted to give you some feedback. I bought a Xera 4 cell outfit + extra XERA Light Head and 2 cell battery on 10/1/12. It arrived at my address in England in less than 48hrs. Amazing delivery time. The manufacturing quality of he lights is excellent and the size astonishing. I just had time to give the two batteries a quick 30 minute top up charge out of the box before heading out for a 2'30" night ride with one on the bars and the other on the helmet. Everything was well secured with the supplied mountings. The light with these two unit was perfect. A good hotspot with a really usable halo around. The unit on the head produces a tighter looking spot because it is hitting the ground at a more acute angle, and can easily be used on the medium setting, but the two beams blended and unblended well as I cycled the more technical sections. The 4 cell unit was just turning amber as I completed my ride. I have cycled with brighter lights but these are unquestionably the best balance of weight, brightness, and beam shape that I have used. I thoroughly recommend them. Great job guys!

Steve (Willcox, USA)

Just used my XERA on its first caving trip today and it performed wonderfully.  The extra power really brings out the colors in some of the cave formations.

Scott (North Vancouver, CANADA)

I have to tell you, we're very impressed with the lights.  I first bought a titan a while back and liked it so much, I had to go for the Xera.  The lights are well built, very bright, and priced really well.  I was the first of my friends to get a gemini light, and have since gotten five of my friends to order them up, who are equally impressed.  We're also very pleased with how you're standing behind your product.  Receiving the bonus light-heads has really shown the nature of your company.  With customer service like this, I expect Gemini Lights will be very successful in the future.

Todd (Germantown, USA)

People have been raving about your customer service and I understand why.  I really appreciate your honesty and commitment to service.

Steve (Salem, USA)

I received the light, Awesome! Excellent design, nice compact size and the battery mounts right on my stem. Thank you, for the both the excellent product, and the top notch service. 

Raymond (North Saanich, CANADA)

Yesterday pm I just received my Xera with the 4 cell!!!! Cycled into work early this morning...very dark night especially on the country roads here with no street lights!!! Saw things I have never seen before there was so much light :) !!! Even stopped by a passing car asking me what make the light was!!! Very impressive light especially for something so small....!! This has been second-to-none customer service you are providing....very much appreciated and one that can only promote customer loyalty that much more!!! Thanks again!!

Jeff (Reading, USA)

Above and beyond man, amazing customer service. Not that I'm some huge rock star or anything your light is the only one I will ever recommend to people. Not just because of the service but the light is amazing as well. Thanks again for the great service.

Sean (Katy, USA)

First impressions - I wanted to thank you for the Titan. Having received it yesterday, my wife and I rode about two hours last night on paved trails far from any city lights. I was amazed. The Titan was illuminating the trail 60' ahead of me and 30' to either side. It's spread was enough for both of use to see the trail clearly. It appears to be as powerful as an auto headlamp, having compared both on the road side by side. I am no longer worried about missing something in the dark (critters such as hogs, armadillos, skunks, bobcats or deer) nor am I worried about being seen in traffic on my ride to and from the trail head. This will extend my riding far into the winter days of Houston. Thanks for such a great and useful product.

Andrew (Brisbane, AUSTRALIA)

I was going to write a quick 'Thank you' today after I received the two lights complete with Australian power adapter! Great attention to detail, I was really impressed. Now I'll have to upgrade 'impressed' to 'amazed'. I wanted to let you know that I really appreciate this level of customer service. You've outdone yourselves.

My lights are charged up and I'm just waiting for the sun to go down so I can go out and play. Just 3 hours to go!

Chris (Fairbanks, USA)

Thanks for the great customer service, the internet rumors about your company are true.

Mickey (Wichita, USA)

I received your replacement battery today. GREAT service! (Check the electronics/lighting forum at bikeforums.net for a "shout-out" as a neighbor of yours would say. :-) )

I certainly appreciate the quick, friendly service I have had with Gemini, both with the initial order and, especially, with this warranty issue. I'll spread the word and wish you and your company the best of luck in a small market in perilous times.

Joe (Squamish, CANADA)

My Gemini arrived one day after ordering (nice to be a stone throw away). Comparing the Gemini with my MS in the back yard with approx 90 feet to play, my observation is that the Gemini is definatly brighter. It seems to have a whiter overall colour rendition than the MS with a brighter hot spot. The difference between the two to my eyes is almost as obvious as the difference between the MS on high vs. the next brightest setting. Or if my MS is 37lux, then I would comfortably call the Titan light output closer to 45 lux. Just my 2 cents. If the battery's are as good as they seem to be in the dissecting review post, with the four hour run times claimed, my conclusion is that for $110 this is a way better product for the money than the MS.

Matt (Kelowna, CANADA)

Hey guys! I bought a Gemini Titan last week. It came in 4 days. Seriously good delivery service!! I was thinking about getting a Magicshine for christmas but, I decided to go with Gemini because of the extended warranty service. Totally worth it!!!

It's super bright. I could see so far ahead of me. Awesome stuff, really nice light.

Kyle (Surrey, CANADA)

I have had these lights for a month or so and they are great for the money. Last over 3 hours and charge almost as quick. Awesome lights. I have used them multiple times now. Long life, lots of light, great finish. Thanks! 

Jakub (Fairmont Hot Springs, CANADA)

Thank you very much. It has been tested out in the cold and works great. Really like the big button on the head. very easy and quick to change settings of the light even when running. I also like that the adapter has a green light that tells you that battery has been charged up. The light itself is very light and portable. Also the battery pack is very small and light...great.
I'm taking it to Europe in January.

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